PRIVACY POLICY

Privacy Policy – Nanocode

At Nanocode, we respect your privacy and ensure that your personal data is handled securely and confidentially. Below, we explain what information we collect, why we collect it, and what your rights are.

1. What data do we collect?
When you place an order, fill in a form, or contact us, we may store the following information:

Name
Address details
Email address
Phone number
IP address
Order and payment information
Any communication via email or social media

2. Why do we collect this data?
We use your data to:

Process and deliver your order
Keep you informed about your order (e.g., Track & Trace)
Provide customer service
Send marketing or newsletters (only if you’ve signed up)
Improve our webshop and prevent fraud

3. Who do we share your data with?
We only share your data with third parties when necessary for:

Payments (e.g., Shopify Payments, Mollie, PayPal)
Shipping (e.g., PostNL, DHL)
Marketing services (e.g., email tools, advertising platforms)

We have data processing agreements in place with all our partners, in line with the GDPR. Your data is never sold.

4. Cookies
Our website uses cookies to function properly and to offer you a better user experience. You can adjust your cookie preferences in your browser. We use cookies for:

Website functionality
Analytics (e.g., Google Analytics)
Remarketing/advertising (e.g., Meta, TikTok, Google)

5. Security
We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.

6. Retention period
We don’t store your data longer than necessary for the purposes for which it was collected, unless legally required (e.g., for tax purposes).

7. Your rights
You have the right to: